Your data, your control

Managing and Deleting Your Account Data

At The 88th Day, we are committed to transparency about the data we collect and empowering you to manage it. This page explains what information we gather and how you can permanently delete your account and associated data.

What Data We Collect

We collect information to provide and improve our services, primarily to help match users with employers and assist with tracking work requirements for working holiday visas.

  • Required Information: To create an account, we require an email address and a password.
  • Optional Profile Information: You may choose to provide additional details to enhance your profile and improve job matching, including your name, email, profile picture, date of birth, nationality, phone number, visa type, preferred working hours, pay preference, and preferred work type.
  • Work Tracking Data (Optional): To help you track your work days for visa purposes, you can optionally submit details about your work, such as the type of work, employer name, ABN, location, industry, and upload payslips. This data is used in our work day calculator features.
  • Job Application Data: When you apply for jobs through our platform, we store the information you provide, such as your education, experience, and skills.
  • Support Information: If you contact our support desk, we retain records of those communications to assist you effectively.

Managing Your Optional Data

You have control over the optional data you provide. You can add, update, or delete specific pieces of optional information without deleting your entire account.

  • Optional Profile Information: This data can be managed directly within the 'My Profile' section of both the mobile app and the website (accessible via My Profile after logging in).
  • Work Tracking Data: Details about your work and payslips used for the calculator can be managed within the 'Calculator' features on both the mobile app and the website (accessible via the homepage after logging in).

Essentially, wherever you can input optional data (like profile details or work information), you also have the ability to modify or remove it.

How to Delete Your Entire Account and Data

If you wish to permanently delete your entire account and all associated data (excluding support communications, as noted below), you can do so at any time. This action is irreversible.

There are two ways to initiate the deletion process:

  • Via the App: Navigate to the main menu, select 'Account Settings', and then tap the 'Delete My Account' button.
  • Via the Website: Log in to your account, go to Account Settings, and click the 'Delete Account' button in the Danger Zone section.

Deleting your account through either method permanently removes your profile, work tracking details and payslips, AI assistant conversations and application history straight away. The work you logged stops counting towards business statistics. Copies in our backups are deleted as those backups expire.

Subscriptions: if you subscribed on the website, your subscription is cancelled when you delete your account and you won't be charged again. If you subscribed in the app, deleting your account does not cancel it, because Apple and Google handle that billing: cancel it in your App Store or Google Play subscription settings.

Important Note: For operational and quality assurance purposes, records of your communications with our support team are not automatically deleted through this process. However, you can request the deletion of your support communication history by contacting us directly.

Deleting Support Communication Data

If you wish to have your support communication history deleted, please send an email request to support@the88thday.com from the email address associated with your account. We will process your request accordingly.

Contact Us

If you have any questions about managing or deleting your data, please contact us.